Resume Details

Director Request Contact Details Add to Shortlist

Summary of Experience

Over the last 20 years I have honed my professional skills in a multitude of disciplines. Whether it is in retail sales and merchandising, online social media, purchasing and forecasting or marketing, I have had my hands in many projects over the years. As an individual with interests in skateboarding, bodyboarding, mountain bikeing and inline skating, a career in the action sports industry is something I aspire to achieve. Meet me once and you will see my passion for the lifestyle!

Employment Preferences

Salary Expectations: 100,000 To: 150,000 USD Per Annum
Current Location: East Northport, New York, United States
Desired Job Type(s): Full Time
Categories: Customer Service, Education & Training, Management, Marketing, Merchandising, Operations, Product Development, Public Relations, Purchasing, Retail, Sales
Willing to travel? Yes
Willing to relocate? Yes
Willing to relocate where? United States, Dominican Republic, Fiji, France, Italy, Japan, Puerto Rico, Seychelles, Spain, Turks and Caicos Islands

Surfing Experience

Surf Craft: Bodyboard
Years Experience:25
Last Surfed:2013

Work History

Job Title	Company	When?
Director of Retail Sales	JSK Ventures, Inc	From March 2012 To Current
•Report directly to owner and CEO •Full P&L accountability •Responsible for all aspects of operating a chain of 5 T-Mobile premium retail stores including hiring, sales compensation, sales training, merchandising compliance and carrier relations. •Increased year over year box sale productivity. 2Q 2013 realized a 257% Y/Y sales increase. •Increased year over year accessory productivity. 2Q 2013 realized a 192% Y/Y sales increase. •Reduced year over year staffing and payroll expenses by 20%. •Increased KPI compliance across key T-Mobile metrics. •Coached sales team to improve Mystery Shopper scores by 33%. •Realized operational compliance through reduced inventory shrinkage and improved corporate audit result. •Created and implemented commission structure to further incentivize the retail sales team. •Manage all aspects of advertising and marketing including the deployment of social media presence and direct mail campaigns. •Created job responsibilities for all levels and process flows. •Conducted quarterly business review meetings with all staff, owners and T-Mobile counterparts
Director of North East Area	Intouch Concepts, Inc.	From October 2010 To March 2012
•Reported directly to owner and CEO. •Full P&L accountability •Responsible for 120 Verizon Wireless Premium Retail locations in 7 states along the North East and Mid-Atlantic corridor. •Managed a diverse team of Market Directors, District Managers, Account Managers, Retail Sales Managers, Retail Sales Associates and Sub-Agent owner/operators. •Responsible for all aspects of operating a chain of Verizon Wireless Premium Retail stores including hiring, sales compensation, sales training, merchandising compliance and carrier relations. •Increased year over year box sales by 10% while realizing gains in key performance metrics. •Negotiated agreement with 3rd party replacement warranty company, Digital Leash, Inc. dba Protect Cell, to increase store product portfolio which led to incremental revenue growth. •Negotiated agreement with “Flip-Swap.com” to facilitate in-store customer handset trade in program which led to increased sales and incremental revenue generation. •Managed all aspects of advertising and marketing including the deployment of social media presence and direct mail campaigns. •Created and implemented new hire training process for use across all channels of distribution.
Multiple Positions	Verizon Wireless	From May 1997 To October 2010
Verizon Wireless (Senior Account Manager, Planning and Forecasting Manager, Retail Sales Manager) •As a Senior Account Manager (2003 – 2010) I was responsible for managing accounts within designated accounts and/or territories. •Serviced large National and Regional accounts such as Radio Shack, Best Buy, PC Richard, Sam’s Club and Circuit City as well as a host of independent authorized retailers. •Received multiple awards including 2009 Verizon Wireless “Winner’s Circle”. •Managed the highest volume territory in the NY Metro region. •Increased merchandising and brand compliance across all doors. •Assisted assigned accounts with managing their advertising plans and budgets including accrued co-op funds. •As an Area Planning and Forecasting Manager (2000 – 2003) I was responsible for creating area and region specific forecasts for the full suite of handsets and accessories sold through all channels of distribution. This accounted for over $500M in annual product cost and pre-subsidy annual handset sales revenues of $400M. •Managed handset forecast mix to within 2% of actuals while taking mid-month strategy changes, pricing changes, on-hand inventory amounts, and inventory delivery constraints into account. •Created consistent forecast versus actual reporting for executive leadership. •Created and maintained excel documents to streamline forecasting and ordering process. •Worked with suppliers on a daily basis to ensure timely delivery of purchase orders and reroute deliveries as required. •As a Retail Sales Manager (1997 – 2000), I was responsible for all aspects of operating a high volume wireless retail sales location. •Managed a staff of 15 employees ranging from Assistant Managers, Retail Sales Representatives, technical / administrative staff and temporary help. •Won numerous sales awards for Top Sales Performance, Year over Year Sales Results, Key Metric Performance and 100% Club Honors. •Ensured merchandising compliance per corporate plan-o-grams. •Full responsibility for all cash and inventory while maintaining operation audit compliance.

Education

Qualification	Field of Study	Institution	When?
Bachelor of Technology	Industrial Technology	SUNY Farmingdale	From 1991 To 1995

Request Contact Details Add to Shortlist