Resume Details

Administrative Assistant Request Contact Details Add to Shortlist

Summary of Experience

7 years customer service
1 year administration

Employment Preferences

35,000 To: 40,000 USD Per Annum
Lakewood , CA, United States
Full Time
Admin & Office Support, Customer Service
Yes
No

Surfing Experience

Longboard
3
2013

Work History

Job Title Company When?
Listing Coordinator Kaminsky Real Estate Group From March 2013 To Current
-Order supplies and handle any office equipment malfunctions
-Direct incoming calls to correct correspondents
-Communicate with sellers via email or phone to coordinate a time to fill out paperwork, schedule photo shoots, collect keys, etc.
-Plan and organize travel logistics for President
-Perform administrative and secretarial support functions for President and 4 Agents
-File personal and business documents
-Organize listing files
-Handle marketing via social networks and print for multiple listings to promote open houses and rentals
-Coordinate meetings between vendors and clients regarding home improvements
-Update multiple websites once new listing is retrieved
-Update listing on multiple real estate websites
-Update listing on company website
-Update listing on social media sites
-Input new clients in company databases
Server Walt's Wharf Restaurant From July 2010 To March 2013
-Balanced service with costs to ensure profitability
-Helped strategize and prepare table setups for large parties and groups
-Consistently met and exceeded sales quotas by up-selling products
-Provided clear and positive communication with diverse guests and co-workers
Customer Service Rep Toyota Motor Sales From May 2009 To May 2010
-Coordinated problem resolution between customers and dealers
-Contacted District Service & Parts Managers to look into good will offers
-Retrieved information from dealers on what needed to be done to resolve client
concerns
-Communicated with clients to find out how problem was created or when it
started
-Made final decision based on client vehicle history and loyalty to brand in order
to help with cost
-Directed incoming calls to proper correspondents
-Responded to customer inquiry calls
-Helped guide customers with inquiries about vehicle devices
-Helped locate certain vehicles clients were unable to find
-Helped clients log onto their Lexus profiles by setting up usernames and passwords

Education

Qualification Field of Study Institution When?
BA Communications CSU-Long Beach From 2005 To 2009

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