Resume Details
Administrative/Customer Service Support Request Contact Details Add to Shortlist
Summary of Experience
I received my Bachelor of Arts in Business Administration (with an emphasis in Marketing and minor in Communication). I have a combined total of 8 years in the customer service industry, as well as 5 years of office administration experience. Intelligent and friendly communication is one of my strengths; I genuinely love to speak with anyone and everyone I encounter on a daily basis. I also have recent experience on the marketing and advertising side of the beverage industry.
Employment Preferences
200 To: 2,000 USD Per Fortnight
Los Angeles, California, United States
Full Time
Customer Service
Yes
No
Surfing Experience
Shortboard
13
2014
Work History
Job Title | Company | When? |
---|---|---|
Market Manager | Frontera Talent Group | From September 2012 To Current |
This is my current part-time job where I coordinate special events and product demonstrations which are requested by Frontera Talent's main client, Gizmo Beverages, within the San Diego market. I've introduced Gizmo’s revolutionary beverage, Tea of a Kind, to millions of targeted consumers. I lead our team of brand ambassadors during product launches and team campaigns. I also communicate vital business opportunities with Gizmo’s head director of sales/marketing. |
||
Marketing/Sales Representative | Gizmo Beverages | From June 2013 To July 2014 |
I fully coordinated successful product launches at Gizmo's newest accounts (e.g. Costco, Whole Foods, etc.) It was my responsibility to identify potential guerilla marketing opportunities within my designated market area, including: Los Angeles, San Diego and Orange County. I also located new accounts to carry Gizmo's revolutionary beverage Tea of a Kind; then initiated contact with their owners and management. I recorded detailed sales figures for each account, took note of successful strategies, and brainstormed directly with management at struggling accounts in order to streamline Tea of a Kind sales. Identified potential floor space within high volume accounts to build attention-grabbing displays. Prime display accounts include: Vons, Albertsons, Bristol Farms, BevMo and Whole Foods. |
||
Marketing Assistant | Live Deal | From May 2012 To November 2012 |
I created over 250 mobile applications for restaurants, doctors, attorneys, and more. I also oversaw quality control on the output of Live Deal's international teams in India and the Phillipines. | ||
Customer Service Associate | Fry's Electronics | From January 2008 To June 2011 |
I interacted with hundreds of customers every day, and managed thousands of high-value sales transactions on a weekly basis. Some of the items I sold include LED, plasma, LCD, and 3D televisions; along with laptops, sound systems, etc. |
Education
Qualification | Field of Study | Institution | When? |
---|---|---|---|
Bachelor of Arts | Business Administration | Concordia University, Irvine | From 2009 To 2012 |
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