Resume Details

Administrative/Customer Service Support Request Contact Details Add to Shortlist

Summary of Experience

I received my Bachelor of Arts in Business Administration (with an emphasis in Marketing and minor in Communication). I have a combined total of 8 years in the customer service industry, as well as 5 years of office administration experience. Intelligent and friendly communication is one of my strengths; I genuinely love to speak with anyone and everyone I encounter on a daily basis. I also have recent experience on the marketing and advertising side of the beverage industry.

Employment Preferences

200 To: 2,000 USD Per Fortnight
Los Angeles, California, United States
Full Time
Customer Service
Yes
No

Surfing Experience

Shortboard
13
2014

Work History

Job Title Company When?
Market Manager Frontera Talent Group From September 2012 To Current
This is my current part-time job where I coordinate special events and product demonstrations which are requested by Frontera Talent's main client, Gizmo Beverages, within the San Diego market. I've introduced Gizmo’s revolutionary beverage, Tea of a Kind, to millions of targeted consumers. I lead our team of brand ambassadors during product launches and team campaigns. I also communicate vital business opportunities with Gizmo’s head director of sales/marketing.
Marketing/Sales Representative Gizmo Beverages From June 2013 To July 2014
I fully coordinated successful product launches at Gizmo's newest accounts (e.g. Costco, Whole Foods, etc.) It was my responsibility to identify potential guerilla marketing opportunities within my designated market area, including: Los Angeles, San Diego and Orange County. I also located new accounts to carry Gizmo's revolutionary beverage Tea of a Kind; then initiated contact with their owners and management. I recorded detailed sales figures for each account, took note of successful strategies, and brainstormed directly with management at struggling accounts in order to streamline
Tea of a Kind sales. Identified potential floor space within high volume accounts to build attention-grabbing displays. Prime display accounts include: Vons, Albertsons, Bristol Farms, BevMo and Whole Foods.
Marketing Assistant Live Deal From May 2012 To November 2012
I created over 250 mobile applications for restaurants, doctors, attorneys, and more. I also oversaw quality control on the output of Live Deal's international teams in India and the Phillipines.
Customer Service Associate Fry's Electronics From January 2008 To June 2011
I interacted with hundreds of customers every day, and managed thousands of high-value sales transactions on a weekly basis. Some of the items I sold include LED, plasma, LCD, and 3D televisions; along with laptops, sound systems, etc.

Education

Qualification Field of Study Institution When?
Bachelor of Arts Business Administration Concordia University, Irvine From 2009 To 2012

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