Resume Details

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Summary of Experience

Im a very outgoing person, very dedicated to my jobs and fully capable of selling anything you put in front of me, i like to get to know all the details about each product to better sell it to the customer, I'm always looking to improve and see how i can do better as an employee and as a person.

Employment Preferences

Salary Expectations: 40,000 To: 65,000 USD Per Annum
Current Location: Miami Beach, FL, United States
Desired Job Type(s): Full Time
Categories: Management, Photography, Purchasing, Retail, Sales
Willing to travel? Yes
Willing to relocate? Yes
Willing to relocate where? United States

Surfing Experience

Surf Craft: Shortboard
Years Experience:20
Last Surfed:2016

Work History

Job Title	Company	When?
General Manager/ Buyer	Fritz's Skate Bike And Surf	From August 2014 To Current
Store Manager Aug 2014 to Current Fritz's Skate Bike And Surf - Miami Beach, Florida Started here as a regular sales associate and worked my way to up store manager in a short period of 4 months, working hard and leading by example, accomplishing goals of sales by Over 0, created direct business with private accounts and made over 1,25M on sales alone to private accounts, reduced loss margins to almost none, trained staff in actual product and created training clinics for products, worked together with brand representatives to create a reorder process to better manage stocks and inventory, created a employee handbook with rules and reprimands to employees who didn't follow them, got together a crew that increased sales in 2015 by 14% for the year, as a store manager still managed to sell more than actual sales associates besides private accounts. Delivered excellent customer service by greeting and assisting each customer. Addressed customer inquiries and resolved complaints. Design and implemented customer satisfaction metrics. Stocked and restocked inventory when shipments were received. Reorganized the sales floor to meet company demands. Directed and supervised employees engaged in sales, inventory-taking and reconciling cash receipts. Determined staff promotions and demotions, and terminated employees when necessary. Completed a series of training sessions to advance from Assistant Manager to Store Manager. Fulfilled customer shipping needs using UPS and USPS methods. Education Completed weekly schedules according to payroll policies. Trained all new managers on store procedures and policies. Maintained daily record of all transactions. Wrote order supply requests to replenish merchandise. Trained staff to deliver outstanding customer service. Analyzed marketing information and translated it into strategic plans. Addressed and corrected sales staff communication issues in a tactful and effective manner. Contributed to merchandising ideas at team sale meetings.
General Manager/ Buyer	High Five Skateboards	From March 2011 To August 2014
As a Store manager i was capable to structure the company to a much more solid company following guidelines and basic business strategies, accomplished an increase of sales by $500,000. yearly within 3 years, store went from being a under 100k yearly store to over 600k Yearly in sales. i was also the buyer for new brands and got a very exclusive network of dealers and products you can't find in other shops. Delivered excellent customer service by greeting and assisting each customer. Addressed customer inquiries and resolved complaints. Stocked and restocked inventory when shipments were received. Reorganized the sales floor to meet company demands. Directed and supervised employees engaged in sales, inventory-taking and reconciling cash receipts. Determined staff promotions and demotions, and terminated employees when necessary. Fulfilled customer shipping needs using UPS and USPS methods. Maintained daily record of all transactions. Wrote order supply requests to replenish merchandise. Addressed and corrected sales staff communication issues in a tactful and effective manner. Contributed to merchandising ideas at team sale meetings.
Assistant Manager	Best Buy Mobile	From January 2010 To March 2011
Delivered excellent customer service by greeting and assisting each customer. Addressed customer inquiries and resolved complaints. Design and implemented customer satisfaction metrics. Opened a new store location and assisted in recruiting and training new staff. Stocked and restocked inventory when shipments were received. Reorganized the sales floor to meet company demands. Directed and supervised employees engaged in sales, inventory-taking and reconciling cash receipts. Determined staff promotions and demotions, and terminated employees when necessary. Completed a series of training sessions to advance from Assistant Manager to Store Manager. Completed weekly schedules according to payroll policies. Trained all new managers on store procedures and policies. Wrote order supply requests to replenish merchandise.

Education

Qualification	Field of Study	Institution	When?
Medical Assistant Technician	Medicine	FCC	From 2007 To 2010

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