Resume Details
Front Desk Agent Request Contact Details Add to Shortlist
Summary of Experience
1 year working Front Desk at the Embassy Suites by Hilton a Myrtle Beach Ocean Front Resort. The resort is located on 175 acres with many room accommodations and activities on property. Very busy during peak season (June-Aug) handling up to almost 500 check-ins per day. Experience includes customer service skills, critical thinking skills, providing exceptional customer service and ensuring customer satisfaction in all scenarios. Also worked 4 years as an officer for Coastal Carolina Surf Club.
Employment Preferences
10 To: 15 USD Per Hour
West Chester, Pennsylvania , United States
Full Time
Customer Service, Graduate/Entry Level, Hospitality & Tourism, Management, Sales
Yes
Yes
Australia, United States, United Kingdom, Indonesia, Antigua and Barbuda, Barbados, Costa Rica, Fiji, Maldives, Morocco
Surfing Experience
Longboard, Shortboard
6
2018
Work History
Job Title | Company | When? |
---|---|---|
Front Desk Agent | Embassy Suites by Hilton | From July 2017 To May 2018 |
Worked as a Front Desk Agent as well as trained new employees. The Embassy Suites is located on an 175 acre Ocean Front Resort in North Myrtle Beach, South Carolina. I was in charge of checking-in and checking-out guests as well as resolving conflicts utilizing critical thinking skills and ensuring customer satisfaction in all scenarios. |
Education
Qualification | Field of Study | Institution | When? |
---|---|---|---|
Bachelors in Science,Bus Admin | Hospitality and Resort Tourism | Coastal Carolina University | From 2014 To 2018 |
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