Resume Details

Area Manager Request Contact Details Add to Shortlist

Summary of Experience

Started as a sales assistant for Surfection in Manly - Australia and made my way up to Store/area manager for the same company, them moved to Service client relation (office job) to improve my english (writing and speaking). I use to work in hospitality as a barmaid and waitress in Monaco before working in the surf industry. I participate in the Monaco GP for a few years as assistant event organiser and client relation.

Employment Preferences

Salary Expectations: 50,000 To: 80,000 AUD Per Annum
Current Location: Aix en Provence, Bouche du Rhône, France
Desired Job Type(s): Full Time
Categories: Customer Service
Willing to travel? Yes
Willing to relocate? Yes
Willing to relocate where? Australia

Surfing Experience

Surf Craft: Longboard
Years Experience:1
Last Surfed:2014

Work History

Job Title	Company	When?
Service Client Relation	Executive Health Solutions	From June 2012 To December 2013
- Customer services relation (by booking appointments) , - Greet visitors and the general public, - Assist the manager , - Provide administrative services for the manager , - Receive, direct and relay telephone messages and emails, - Pick up and deliver the mail, - File all correspondence , - Maintain an adequate inventory of office supplies, - Respond to public inquiries, - Provide word-processing and secretarial support.
Store/Area Manager	Surfection-Billabong	From May 2010 To January 2012
- Running a team of 20 staff members, - Taking care of 3 different stores located in Manly (Surfection, Hurley, Surfection Co-Op) - Achieving weekly and monthly sales targets, - Opening and closing procedure: organising daily plan, running morning meetings, catching up, timesheets, end of day banking, debriefing of the day, - Best Customer service KPI's achiever during the whole period of employment, - Training staff: computing, product knowledge, organising stock, - Recruitment procedures: studying resumes, interviewing potential staff, - Stock control: transfers between stores, organising back rooms, - Running weekly Meeting: creating a meeting agenda, budget, staff wages, sales targets, staff incentive, stock, - Product knowledge: running product nights about the new stock (Watches, sunglasses, board shorts, skateboards, swimwear...), - Processing faulty and obsolete stock, - Merchandising, - In charge of weekly rosters.
Event organiser/Waitress/Barma	La Rascasse	From January 2007 To September 2009
On and Off (2007- 2009) - Planning weekly parties - Manager of the VIP area for big events (Formula 1 Grand Prix, Yacht Show) - Bartending and responsible of the VIP area on the Red Bull Platform for the Monaco Grand Prix (Formula 1)

Education

Qualification	Field of Study	Institution	When?
Certifcate 3	Event Management	TAFE Northern Beaches	From 2010 To 2010
Bachelor Degree	Tourism	Clovis Hugues	From 2005 To 2007

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