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Summary of Experience
I have an extensive background in fashion and swimwear. I have grown up by the beach and love surfing and the culture that surrounds it. I excel in social media and marketing and providing over the top customer service. My latest job was social media/customer service rep for Bettinis Bikinis. It was an amazing experience and I was so dedicated to it that soon enough we had 5000 followers instead of 400 on instagram and facebook. I also did the PR and landed in SI swimsuit edition for 2014.
30,000 To: 50,000 USD Per Annum
REDONDO BEACH, CA, United States
Admin & Office Support, Customer Service, Design, Editorial, Environment & Conservation, Graduate/Entry Level, Marketing, Merchandising, Public Relations, Purchasing, Retail, Sales
|Customer Service/ Social Medi||Bettinis Bikinis||From February 2013 To November 2014|
• Drove sales by developing business strategies, marketing plans and merchandise assortments.
• Increase brand awareness via social media platforms including; Facebook, Tiwtter, Pinterest, Hootsuite & Instagram (followers increased from 400 to 5,000 in only 3 months.)
• Organized weekly sales reports for the sales department to track product success.
• Developed template for e-newsletters, presentations and reports.
• Recommended techniques, methods, and media best suited to produce desired visual effects.
• Created new processes and systems for increasing customer service satisfaction.
• Computed accurate sales prices for purchase transactions through Blue Cherry Software.
• Generated sales and inventory reports in Excel with data from a variety of sources, maintain a 100% accuracy rate.
• Attended local, regional and national trade shows for product development.
• Worked under strict deadlines and responded to service requests.
• Interacted with customers and retail buyers to follow-up on shipping statuses and expedited orders.
• Promptly responded to general inquiries from members, staff, and clients via e-mail, mail and fax.
|Qualification||Field of Study||Institution||When?|
|BA||Communications||Woodbury University||From 2010 To 2012|
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