Resume Details

Operations Manager Request Contact Details Add to Shortlist

Summary of Experience

April, 2014 to Present, Operations Manager, Artistic Manufacturing– Altoona, IA
Oversee Marketing, Production, Safety, Training, Human Resources
I was hired to restructure the company and update everything from job descriptions, safety program,
production utilization rate, department and process procedures, as well as marketing strategy.
In less than two years we have yielded the following results and are continuing to improve:
● Lowered annual operating expenses by $250,000+

Employment Preferences

Salary Expectations: 100,000 To: 190,000 USD Per Annum
Current Location: Polk City, Iowa, United States
Desired Job Type(s): Full Time
Categories: Editorial, Education & Training, Human Resources, Management, Manufacturing, Transport & Log, Marketing, Merchandising, Production, Purchasing, Sales
Willing to travel? Yes
Willing to relocate? Yes
Willing to relocate where? Australia, United States, New Zealand

Surfing Experience

Surf Craft: Longboard, Shortboard, Standup Paddle Board
Years Experience:10
Last Surfed:2016

Work History

Job Title	Company	When?
Operations Manager	Artistic Manufacturing	From April 2014 To Current
Work History April, 2014 to Present, Operations Manager, Artistic Manufacturing– Altoona, IA Oversee Marketing, Production, Safety, Training, Human Resources I was hired to restructure the company and update everything from job descriptions, safety program, production utilization rate, department and process procedures, as well as marketing strategy. In less than two years we have yielded the following results and are continuing to improve: ● Lowered annual operating expenses by $250,000+ ● Went from 29 employees to 22 employees while increasing quality and productivity ● 2015 yielded only 12 returns due to quality for over 20,000 products shipped. ● Improving on-time deliveries ● Increasing shop utilization by offering new products and services to fill in seasonal down trends ● Empowering long-term and untrained managers through training and regular planning meetings ● Installing continuous improvement techniques ● Improving income and customer satisfaction through regular meetings with top accounts ● Designing industry-first products to become the leader in our market for innovation ● Using a safety performance program, scheduled safety training, and valuing employee input. ● 300A recorded events went from 7 in 2013 to 1 in 2015. We have gone two years without a lost time accident for the first time in several years. ● Reducing HazMat generation through the use of green alternative chemicals and utilizing alternate manufacturing processes which do not contain hazardous products
VP Sales / VP Manufacturing	Naylor Pipe Company	From January 1996 To April 2014
January, 1996 to April, 2014, Naylor Pipe Company – Chicago, IL -2005 to April 2014, Vice President of Manufacturing -2000 to 2005, Vice President of Sales -1996 to 2000, Salesman Standard and Engineered Systems See the following three (3) pages for further qualifications during these positions held. James Martin 505 Timberline Drive, Polk City, IA 50226 (515) 249-0159 [email protected] Sales and VP of Sales (Naylor Pipe 1996-2000) ● As Vice President of Sales, we realized an increase in annual sales of 105% over a span of 6 years in a mature industry. Naylor was founded in 1925. The last ten years continued to be banner years for profit. ● Motivated sales employees to perform through training, goal-setting, and performance recognition. ● Designed our current catalog, and numerous marketing materials used in publications. Proposed advertising budgets, and only cost-effective target publications or trade shows. ● Maintained public relations with local government and industry associations. Attended various dinners and events. Presented technical seminars to large groups of engineers, including the Illinois D.O.T. ● Successfully negotiated multi-year contracts with companies that have Six-Sigma and ISO 9000 manufacturing procedures (domestic and international). ● Developed a strategic marketing plan by investigating and capturing new markets, and increasing market penetration in existing markets. Also identified the need for a number of sales price increases. Made it a point to become specified in bid documents. ● Sales call appointments, itineraries, reports, quotes, follow-ups, contract negotiations, were all my responsibility. The industries served include: Mining, Power Plants, Water Treatment Facilities, Road Construction, Municipalities, Dredging, Paper, Agricultural Equipment, and many more. We covered all of North America from the Chicago facility. ● Advised order lead times, reviewed customer design drawings, checked fabrication drawings, provided take-offs, and estimates. All of Naylor management had to have engineering aptitude to succeed. ● Suggested possible changes to the products customers requested based on application. ● Tracked orders through all stages of the manufacturing process. From issuing requisitions to tracking shipments were all part of the sales scope. Provided customer updates when needed. For large projects, status report spreadsheets were submitted as often as required by contract terms or as requested by the customer. ● Reviewed customer forecasts, for long-term projects, suggested cost-saving measures to the customer such as-- shipment consolidation, revising purchase quantities or frequency to implement price-breaks. ● Submitted credit approval information. Filed liens against payment bonds when needed. Followed collections and initiated repossession (rare). James Martin 505 Timberline Drive, Polk City, IA 50226 (515) 249-0159 [email protected] VP Manufacturing (Naylor Pipe 2005-2014) ● Supervised over 80 employees working in the office and plant (labor) of an 87 year old steel pipe manufacturing facility (130,000+ sq. ft. Union Shop). Included: Production, Fabrication, Maintenance, Engineering, Safety, Testing & Quality Control, Shipping & Receiving, Purchasing, Inventory Management, Payroll, Sales, and Marketing. ● Motivated foremen and shop employees to buy-in to the company missions and current production goals. Met with foremen a few times daily and more as needed to discuss daily objectives, questions, and concerns. Conducted regular meetings regarding policy changes, procedure changes, manufacturing improvements, etc. Reviewed daily and monthly reports from all departments. Identified and eliminated bottlenecks, quality concerns, and other issues that reduced productivity. Designed and implemented new procedures. Analyzed and improved product-flow, set-up daily manning positions, and scheduled incoming materials to keep output at the best possible rates of efficiency. ● Continuous improvement leader. Designed product improvements, equipment improvements, process flow improvements, and even new products. ● Achieved above average production volume while decreasing the plant (labor) staff from 80 employees to 48 employees over the last 5 years through effective scheduling and cross-training. ● Set-up safety rules that complied with and in many cases surpassed OSHA requirements. Conducted monthly plant safety inspections. Reviewed and recorded weekly safety meetings and recorded attendance. Wrote and scheduled safety hazard repair orders. Maintained records for the safety program. Performed yearly OSHA-type audit of the entire safety program. Revised safety manual to current OSHA standards--Lock-out tag-out, PPE, hazard communications, arc protection, EPA compliance, recycling, ergonomics, injury reduction, and more. ● Implemented computerized sales and production monitoring, as well as better quality control procedures. Including ISO 9000 and Six-Sigma—type document control. Many of our customers used various forms of QA/QC procedures. We could not limit ourselves to one type, but rather adhered to all of them. ● Strategically purchased raw materials in bulk and released as required to take advantage of potential price spikes. Reviewed and approved requisitions from eight department foremen. Supervised purchasing to be sure our raw material, parts, and equipment needs were met, prices were in-line, and the items requested were correct for their intended purpose. ● Issued verbal and written warnings for policy, safety, and attendance violations. Also issued 3-day, 5-day suspensions, and termination for the same. ● Reviewed daily and monthly reports from all departments. Identified and eliminated bottlenecks, quality concerns, and issues that hindered productivity. Designed and implemented procedures, product-flow, manning, raw material, or equipment changes to keep output at the best possible rates. James Martin 505 Timberline Drive, Polk City, IA 50226 (515) 249-0159 [email protected] Human Resources Experience (Naylor Pipe 2000-2014) ● Actively recruited new employees through job postings internally, on the internet, employment services, job fairs, working with the chamber of commerce, colleges and universities, and other government agencies. This included labor and management positions. ● Reviewed resumes, conducted interviews, created, evaluated qualifying tests, checked references, and created applicant summaries (top potential applicants for each open position). ● Sent employees for pre-employment, post-accident, and return-to-work medical screenings. Advised the insurance company to investigate possible work-injury fraud cases. Reviewed test results from the clinic in each case listed. Created light-duty or job transfers when possible. ● Created and implemented orientation checklists for the office and shop. Oversaw the orientation of new employees as well as provided training on work rules and policies. This included safety (verbal, hands-on, and videos), attendance, vacation and holidays, work rules, FMLA, harassment, Non-Discrimination, 401(k), drug use, procedures, severe weather, evacuation, fire, use of equipment, chain of command, and steps of progression for advancement. Issued and reviewed W4 forms, Department of Homeland Security forms, and various sign-off forms, before submitting to payroll. ● Issued shop management 30 and 60 day reviews in reference to probationary shop employees. Reviewed data on the reviews supplementing them with attendance information to make decisions on whether to retain, terminate, or extend the probationary period. ● Reviewed and responded to grievances. Responded to and acted on employee requests regarding safety, policy explanations or inconsistencies, and equipment requisitions. Investigated, reviewed, and mediated harassment and discrimination claims. ● Posted holiday schedule notices, changes to work hours or overtime, general notices (drive safely, due date for 401k changes, job openings, etc.). ● Approved or denied vacation requests based on company policies and the ability to keep the company functioning to meet customer needs. Approved or denied notes to cover sick days used as per attendance policy. Supervised the HR department: reviewed employee attendance cards weekly, signed paycheques, signed wage garnishment checks, and approved payroll deposit checks for the office and the shop. Also approved and signed 401k transfers, credit union transfers, 401k loan payments, dividend checks, and checks to vendors in amounts up to and over $500,000. I was a trustee on all bank accounts.

Education

Qualification	Field of Study	Institution	When?
BA	Marketing / Management	GSU	From 1994 To 1996

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