Resume Details

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Summary of Experience

Over 10 years of experience in enhancing guest satisfaction, managing inquiries and ensuring high standards of cleanliness and service. Maintained a high level of guest satisfaction, reflected in positive reviews and repeat bookings

Employment Preferences

Salary Expectations: 1,500 To: 2,500 EUR Per Annum
Current Location: Chamonix, Haute Savoie, Portugal
Desired Job Type(s): Full Time
Categories: Hospitality & Tourism
Willing to travel? Yes
Willing to relocate? Yes
Willing to relocate where? Australia, Indonesia, Bahamas, Cayman Islands, Cocos (Keeling) Islands, Costa Rica, Dominican Republic, Fiji, French Polynesia, New Zealand

Surfing Experience

Surf Craft: Longboard
Years Experience:4
Last Surfed:2025

Work History

Job Title	Company	When?
Hospitality Team Leader	Sunweb	From December 2024 To April 2025
Guarantee excellent guest experiences; Conducting team meetings; Monitor customer feedback and implement improvements ; Ensure company standards and protocols are followed ; Assisting with inventory and ordering supplies;
Manager	Yeti Lodge	From December 2020 To September 2024
Respond to inquiries and manage availability; Organize client check-ins; Oversee chalet turnovers and general housekeeping; Coordinate and supervise a team of cleaners to ensure chalets are clean, sanitary and aesthetically pleasing for guests; Handle laundry services; Prepare and serve breakfast;
Front & Back Office Manager	Sagres Natura Surfcamp	From May 2014 To October 2019
Respond to inquiries, manage availability and check-ins; Provide orientation, recommend and organize activities; Handle accounts and invoice management and cash handling; Supervise and train junior receptionits;

Education

Qualification	Field of Study	Institution	When?
Degree	Tourismm & Management	Universidade de Aveiro	From 2008 To 2011

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