Resume Details

Social Media/Community Manager Request Contact Details Add to Shortlist

Summary of Experience

I’m an experienced and ambitious Social Media Manager with 3 years of experience working on high profile and innovative brands such as MINI UK, Virgin Holidays and RAF Careers. I have been managing clients’ social media sites since December 2011 growing their audiences, engagement statistics as well as running successful large scale integrated social campaigns. I regularly report on and suggest improvements to the pages I run. I am hardworking passionate and amiable.

Employment Preferences

32,000 To: 40,000 GBP Per Annum
London, London, United Kingdom
Full Time
Marketing
Yes
No

Surfing Experience

Shortboard
13
2014

Work History

Job Title Company When?
Social Media Manager LIDA From January 2013 To July 2013
Key Achievements:
● I managed numerous clients’ social media sites (Facebook, twitter, Pinterest, Google+, etc.) interacting with the community, creating and briefing content as well as proactively reacting to current events to create topical engaging content.
● I delivered day to day management of numerous clients’ pages as well as larger scale campaigns such as the Virgin Holidays #Mojo campaign which attracted 30k+ tweets from followers in the first 30 days and created follow up activity to keep the #Mojo conversation going after launch.
● I worked with my colleagues and clients to implement new processes and best practice guidelines for our clients which helped create higher engagement with posts and quicker responses to queries on the page.
● I created new features for each our clients to help increase sentiment, engagement and increase each brand’s edgerank from insights gathered from regular analytics reports.
● I wrote regular analytics reports for each of our clients to help validate (or not) our methodology and highlight both successes and areas for improvement with the pages.
● I used Hootsuite, Sysomos, Facebook Insights as well as our clients’ own insight tools to deliver content, results and insight.
Account Manager/Account Exec LIDA From July 2011 To January 2013
Key Achievements:
● I managed digital, social media and offline projects for MINI UK.
● I took charge of managing the MINI UK Facebook page and helped them launch their twitter page.
● I worked with my client to create engaging content, promoted posts and Facebook ads with the aim to
grow MINI UK’s Facebook fans from approx. 35k to over 100k in less than 12 months.
● In the time I was responsible for the page (December 2011 until December 2013) all metrics for engagement for posts increased and through working with my colleagues and client started to introduce
real strategic changes on MINI UK’s social sites.
● I delivered campaigns around the Olympics (which the BMW Group were sponsoring), events such as
MINI United as well as exclusive social content and competitions around Mini MINIs.
● As an AE and AM I also was heavily involved in the financial management of clients’ accounts, managing
of creative and production timescales as well as the budgeting and paying of third party suppliers.
● I also ran projects for DHL and NetJets.
Graduate Trainee LIDA From July 2010 To July 2011
Key Achievements:
● Completed the M&C Saatchi Graduate Scheme.
● Attended talks talks and completed tasks on all the different facets of the advertising industry.
● The scheme also gave me my first pitch experience where we competed against each other and
presented a pitch to the Lea & Perrin’s clients. This came in useful when I contributed to my first agency pitch later in the year.
IPA Summer School Student SWF (now VCCP ME) From July 2009 To September 2009
Key Achievements:
● Presented strategic presentation to the partners of SFW.
● Presented strategic and creative presentations to industry leaders.
● Attended talks from industry leaders.
● Appeared in a Football Pools advert with Tim Lovejoy.

Education

Qualification Field of Study Institution When?
2:1 BSc Geography University of Sheffield From 2007 To 2010

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