Resume Details
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Summary of Experience
Co founded Luna terrace, Sri Lanka
co founded Galle wave company, Sri Lanka
Training Manager at Closenberg Hotel, Sri Lanka
Guest relations officer at Constance ephelia resort, Seychelles
Receptionist at Hilton Munich, Germany
Guest Relations Officer at Hilton Mauritius
Diploma as a hotel specialist, Germany
3 year hotel school, Germany
Internship at Elephant Corridor Hotel, Sri Lanka
Employment Preferences
300 To: 1,500 AUD Per Week
Sydney, NSW, Australia
Full Time
Hospitality & Tourism
Yes
Yes
Indonesia
Surfing Experience
Shortboard
16
2016
Work History
Job Title | Company | When? |
---|---|---|
Co Founder | Galle Wave company | From January 2015 To Current |
Galle Wave Company is a rustic beach bar, restaurant and surf shop. Galle Wave Company will be opening at the end of 2016 ● Conceptualized and designed all aspects of the project ● Supervised the construction of the property ● Handled the marketing and design |
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Training Manager | Closenberg Hotel | From August 2012 To September 2015 |
Captain Bayley built Closenberg in 1860 on a peninsula overlooking the Galle harbor and the Indian ocean. Today it offers guests a heritage experience, an unparalleled view and fine dining. ● Hosted daily training programs for all departmental staff ● Created the “self motivation” training program to empower staff attitude and loyalty ● Established a reward system for FnB staff to increase sales and customer satisfaction ● Recruited new staff and integrated them into the team ● Implemented standard operating procedures in all departments ● Managed social media |
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Co founder | Luna Terrace | From September 2013 To January 2015 |
Luna Terrace is a designer lounge/bar with a infinity pool, cocktail bar and sushi bar. ● Was in charge of the concept and the design ● Supervised the construction ● Undertook the training and sales strategy with staff ● Organized monthly exclusive events with prominent DJs from around the world ● Managed all social media and marketing ● Overlooked the daily management |
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Guest Relations Officer | Constance Ephelia Resort | From September 2011 To August 2012 |
The Constance Ephelia Resort Seychelles is a 5 star resort hotel with 184 sea facing junior suites and 83 luxury villas. ● Welcomed the guests, registering and rooming the guests on arrival and giving relevant information on hotel facilities ● Handling and following up on all customer matters ● Organized weddings |
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Front Office Agent | Hilton | From January 2011 To April 2011 |
The Hilton Munich Park, a 5 star city hotel, offers 484 rooms which includes 9 suites. ● Was responsible for checking in VIP and Hilton Honours guests ● Dealt with guest queries and complaints ● Maximised revenue by up-selling and marketing hotel facilities ● Responsible for all front Office Trainees and Apprentices |
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Guest Relations Trainee | Hilton | From March 2010 To November 2010 |
The Hilton Mauritius Resort & Spa is a 5 star resort hotel with193 luxury rooms and 18 suites. ● Was responsible for the Guest Relations Desk ● Communicated with all guests to ensure that all expectations are met ● Controlled the arrival guest reports and liaised with Housekeeping ● Ensured all VIP room standards are met ● Attended the Management Cocktail for VIP and Hilton Honour’s members |
Education
Qualification | Field of Study | Institution | When? |
---|---|---|---|
apprenticeship as a Hotel Spec | Hotel and Tourism | Alice Solomon | From 2006 To 2009 |
Trainee | Hotel management | Tropical leisure Management | From 2004 To 2006 |
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